Terms, delivery, returns and product policy for wood and thermal fuel.
Terms of sale and supply: application, B2B/B2C, product specifications, special orders, delivery, returns, ownership and online sales.
Free delivery in Gauteng: zones, minimum order, curbside delivery, property access indemnity, and redelivery.
Defective goods, voluntary returns, restocking fees, return transport, and non-returnable items.
Nature of wood, moisture and movement, grading, preservative treatment, and what we do not classify as defects.